Returns & Exchanges

At Birds & Beans Coffee, we want you to be completely satisfied with your bird-friendly brew. If you are not happy with your purchase, we offer a 30-day window for returns on all coffee gear and unopened bags of coffee.

1

Initiate Your Request

Contact our customer support team via email with your order number and the reason for your return to receive a return authorization.

2

Prepare the Package

Place the unused items in their original packaging, ensuring that coffee bags remain sealed to maintain freshness and eligibility for a refund.

3

Ship the Items

Affix the provided shipping label or use a carrier of your choice to send the package back to our distribution center.

4

Receive Your Refund

Once our team inspects the returned items, we will process a refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing